Privacy notice
Who we are
The Winchester Van Service is the trading name of Miles, a sole trader based in Winchester, Hampshire. Miles decides how your details are used. You can contact Miles at mackay.mc@outlook.com or on 07807 796039.
What we collect
From the enquiry form, only what you type: your name, phone number, where the job starts and finishes, what is moving, and, if you choose to give them, a date and an email address. If you used the guide-price estimator, we also see the guide price you chose.
Our hosting provider, Cloudflare, also sees technical details of every visit, such as your IP address and browser type, so that it can deliver the site and stop abuse. The spam check (Cloudflare Turnstile) runs in your browser when the page loads and again when you send the form, and your IP address is passed to Cloudflare to complete it. Cloudflare explains what it does with that information in its own privacy notice.
Why, and on what basis
To reply to your enquiry and, if you go ahead, to do the job. The basis is taking steps at your request before a contract (UK GDPR Article 6(1)(b)). Keeping the form safe from automated spam, and answering the people who contact us, is our legitimate interest (Article 6(1)(f)).
Who handles it
Cloudflare hosts the site and runs the spam check. Resend sends your enquiry as an email, which arrives in Miles's inbox, hosted by his email provider. These companies process your details on our behalf, and they are US-based, so your details may be handled outside the UK.
What the site stores, and for how long
This site has no database and stores nothing about you itself. Your enquiry exists as an email in Miles's inbox and as a record in Resend's sending log, which Resend clears on its own schedule. Miles keeps the email only as long as he needs it to deal with your enquiry and any job that follows.
Cookies
This site sets no cookies of its own and has no analytics. The Cloudflare spam check runs in your browser and may use browser storage; Cloudflare's notice explains how.
Your rights
You can ask to see the details we hold about you, to correct or delete them, to restrict or object to how we use them, and to receive a copy you can move to another provider. Contact Miles using the details above. If you are unhappy with how we have handled your details you can complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.